Rules and Regulations

(Decree-Law nº 39/2008, of 7th March)

The following rules apply to all timeshare title holders and guests staying at Jardim do Vau

- Check-in is after 4:00 p.m. 

- An open credit card deposit is required upon check-in for payment security purposes 

- Check-out is until 12 noon. If the apartment’s key is not handed in at Reception or if any luggage remains within the apartment after this time, an extra night’s accommodation will be charged 

- Confirmation of the booking is subject to a deposit, with the remaining 80% being paid on the arrival day

- For bookings cancelled within a period of less than 30 days before the arrival date, a cancellation cost equal to that of the deposit amount will be applied

- Unanticipated departures and no-shows are not liable for refunds

- Housekeeping service is daily and does not include the washing of dishes or the guest’s personal clothing

- Any breakages or damages will be charged immediately and directly to the guest

- The hotel is only responsible for items left in the care of the reception front desk

- It is not permitted to make noise nor practice any other act that may disturb the peace and rest of other guests 

- No acts of vandalism or violence will be tolerated at Jardim do Vau. Anyone practising such acts will be expelled from the hotel and will answer to local law enforcement authorities

- All guests are obliged to comply with the rules displayed in the common use areas

- It is not permitted to reserve sun beds or relocate them elsewhere

- Guests are not permitted access to service and staff areas

- Smoking is prohibited in any closed area within Jardim do Vau

- Pets, assistance, or therapy animals are not permitted

- Feeding the birds or other animals is not permitted

- Jardim do Vau holds no responsibility for any damage caused by guest’s misuse of the facilities

- When booking Jardim do Vau, guests accept and respect these Rules and Regulations

- Prices are subject to change without prior notice.